Curriculum Vitae or Resume

Experienced and committed individual with exceptional organisational skills.
Fluent in three different languages. Well-presented professional, approach to work and ability to adapt and learn very quickly.

Work History

Live-in carer – 
OPC Oxfordshire – From 30th of December 2019 to present (ongoing) 

Assisting with getting out and into bed, dressing, washing, lifting, mobility.
Giving medication and collecting prescriptions, attending doctors' appointments.
Tidying the house, doing washing, ironing, cooking and serving meals.
Keeping the user engaged. Encouraging the independence and motivation.
Providing company.

Carer/Enabler - Housekeeper and Companion for my mother – 
Gheraesti/Neamt/Romania – From 30th of January to 30 December 2019 

Holistic approach: administration of medication, ordering prescriptions, attending doctors' appointments, housekeeping, companionship, grooming, providing moral and emotional support, cooking, encouraging the independence and motivation.

Writer - From 23rd of December 2018 to 29th of January 2019 - Exeter/Devon

Working on a memoir from the communism period.

Christmas Casual Mail Sorter - 24th November to 23rd December 2018 - Royal Mail, Exeter/Devon

Hand enclosing products, picking and other aspects of mail and print sorting.

Writer - March to 24th of November 2018 - Cristina G. on - Exeter/Devon

Writing novels – romance, suspense, drama – memoirs, true stories, motivational, inspirational, self-help, and recipes books. Subjects of interest: psychology and human behaviour, emotions and feelings, spirituality and positive messages, motivation and inspiration.

Trilingual Call Quality Analyst and Mystery Shopper (Italian, Romanian, English) - BPA quality - Pynes Hill, Exeter EX2 5AZ - September 2014 to March 2018 

Target driven, high volume analysing of call trends.

Analysing customer concerns to recommend improvements to the business.
Mystery shopping for large multinational recognised brands including call monitoring, evaluation and calibration scoring on different projects.
Consistently hit and excelled the targets set.

Blogger - Roman, Romania - July 2010 to present (ongoing) Owning and writing various blogs in English, Romanian and Italian.
Diverse topics: satirical poetry, recipes and cooking, inner and external beauty, mental and physical health, spirituality, psychology, human behaviour, writing, health.

Carer/Enabler - Housekeeper and Companion – Gheraesti and Roman, Romania - July 2010 to June 2014 (and many years before)

Caring for my mother and father due to illnesses. Father had a few mental issues and reduced mobility. Holistic approach: grooming, administration of medication, companionship, moral support, cooking, ordering prescriptions, housekeeping.

Waitress and Hostess - Full-time and On call – Various organisations – Italy - from August 2007 to July 2010

Taking reservations, dealing with customers, serving food and drinks. Ordering stock, stock checks, key holder responsibility.

HR Administrative - Over Coop Società Cooperativa - Conegliano, Treviso, Italy - June 2005 to August 2007

Recruitment of staff. Holding interviews, arranging interview process and attendance of candidates. Processing the timesheets for payroll. Dealing with members of the public and candidates queries.

Personal Assistant to Director - Spinelli e Mannocchi S.r.l., Umbria Domani S.c.a.r.l. - Perugia, Italy - May 2004 to February 2005

Management of diary. General business administration. Dealing with correspondence and arranging travel. Customer relationship building.

Waitress and Hostess - Full-time and On call – Various organisations: Villa Curtis Vadi S.r.l. Restaurant - Cordovado, PN, Italy - Tivoli Restaurant/SIESTA S.n.c. Restaurant - Cortina D’Ampezzo, BL, Italy - LINTA PARK HOTEL - Asiago, VI, Italy - August 2000 to March 2010

Taking reservations, dealing with customers, serving food and drinks. Ordering stock, stock checks, key holder responsibility.

Machine Operative - Wood and furniture, Roman, Romania - April 1996 to August 2000

Using machinery to cut various types of wood to be used in making of furniture. Assembly of furniture such as windows, doors, cupboards, chairs, tables and more.

Retailer - Orizont SNC – Gheraesti, Roman, Romania - September 1994 to April 1996

Dealing with customers, selling grocery, serving drinks. Responsibility for ordering stock, stock checks, key holder responsibility.

Qualifications and education

1990 - 1994 Technical College - Piatra Neamt, Romania - Carpentry degree

Other Qualifications and Training 

Business accounting techniques with the use of specific software
May 2008 to June 2008 - Portogruaro, Italy

Office and Administration
IAL training agency - March 2008 to May 2008 - Pordenone, Italy

Foundation course in English language (speaking and written)
Exeter Academy - November 2007 to February 2008 - Exeter, Devon

Basic Computer Course
Perugia's Council - 2003 - Perugia, Italy

Italian Language Course
Foreign University of Perugia - 2003 - Perugia, Italy

Language skills

Tongue mother: Romanian
Fluent in Italian and English.
Conversational ability in Spanish and French.

References are available on request.

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